HTC’s customer service criticised on BBC’s Watchdog ~ GoAndroid

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Friday, October 7, 2011

HTC’s customer service criticised on BBC’s Watchdog

6:48 PM

Simranpal SIngh

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HTC’s customer service division has been given a right kicking by BBC consumer show Watchdog, which featured numerous tales about tech issues, repairs, and the poor service some people have received from the company’s repair department.
Watchdog says it’s received “over 100″ complaints from HTC users this year, regarding HTC’s failing repairs system, covering lost phones, failed fixes, accidental damage and more.

See a lot of sad people being sad about their phones over on the BBC Watchdog site, where you can view the entire report. One man describes the HTC Sensation as being “A poor man’s iPhone” :(